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Some “do's” for when you're giving a training session or speaking to a group:
- Prepare 100% - be well prepared and rehearse
- Acknowledge and accept your fears
- You don't have to be perfect
- Trust yourself
- Be in the moment
- Partner with the audience
- Do deep breathing and relaxation exercise
- Stay calm, confident and comfortable
- Don't rush it
- Slow down your speech
- Alter pace and pitch of voice
- Use an icebreaker – joke, cartoon to break the ice
- Watch nonverbals
- Don't talk to the whiteboard or screen
- Don't move around too much or too little
- Make the room yours
- Look the part
- Involve the whole group, “Has anyone…”
- Use activities
- Have a filler
- Practice your introduction and your summary
- Check to see that everything is working
- Do you have enough variety
- Don't leave your overheads or slides on for too long
- Don't be scared of silence
- Once you've written your speech, cut it down
- Group similar ideas together and establish themes
- Stay relaxed, but alert and enjoy your presentation
- Tell the truth
- Wait for any questions coming
- Find some common ground with the audience.
- Stand up during your presentation to assert your authority
- Back up facts with evidence
- Don't stare at your audience
- Hostility is aimed at your opinions, not you
- Prepare yourself for one or two lengthy answers in advance to questions raised
- Don't patronise your audience
- Win over your audience with your knowledge
- Address answers to the whole audience, not just the questioner
- Direct hostile questions back to the questioner or audience
- Say “good point” to encourage the shy ones
- Remain calm whatever the tone or intention of the questioner
- Practice learning to answer tough questions with a friend
- Watch your audience's body language for boredom
- Watch for audience hands moving up to stifle a yawn
- Involve the audience by asking questions at intervals
- Let your audience know that you're aware of their feelings
- Listen to as many of the previous speakers as you can
- Pause between your Question & Answer session and your summary
- Always close with a good strong close
- Don't rush as if you're in a hurry to leave
- Use big gestures and long pauses
Hold your head up
Open your mouth
Consonants, pronounce them properly
Slow down!
Tips on better voice control
Start with a POW! Emotional zest when the right context is required
Minimise secondary energy or extraneous movements/fidgets/habits
It's the pause that refreshes, suspension of sound, stops gulping and running out of breath
Make it full of zest when the occasion demands it
Breathe through nose, exhale through mouth - smoooothly
Keep throat open as if yawning
Whenever mentioning figures, slow down the delivery so that the audience can work it out
Work according to the size of the room and audience
Apply relaxed, controlled, effortless power!
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