. June 2004
. Ricky's Review
in this issue
.
Out and About

Take time out to smell the flowers on our life's journey. We're all so busy dashing from project to project that oftentimes we simply forget to stop a while and to enjoy nature's gifts.

Some busy people, when working with others act like a swarm of squawking seagulls, who come together to fight over food with lots of noise and pecking at each other! And they give no quarter and take no quarter!

June was such a busy month for me, and I hope for you too! I spent the first week of the month back in Sydney, then worked with the fabulous people at M1, helped co-facilitate our flagship workshop Think On Your Feet(R) communications programme at SIM, and also worked with Power Gas, a subdivision of Singapore Power.




Quick Links...

I'm going to talk about sales this month. You see, nothing happens until someone sells something.

As a salesperson, you're the most important person in the world of business! You sell either a service or a product. When you sell that service or product, the factory or the team behind you can produce the orders, so that that your company can deliver the product, so that the salaries in your organisation can be paid, and so that new technology systems can be purchased to upgrade the equipment so that your organisation can compete even more fiercely in today's marketplace!

Selling occurs when you want the bank to loan you money for a business or even to get a larger line of credit! You see, you've got to sell your banker in a confident manner on your ability to perform and to be able to repay the debt.

So in fact, all of us do sell in some way, and the best way to do it is to become a master at the sales process!

Sales Leadership
Sales leaders ask lots of questions. And they also arm themselves with sage advice which they practice, practice and practice with discipline until it becomes second nature.

You see, Shirley Taylor, the girls and me have learned to always ask a whole lot of questions, that's why we're all thumbs up and big smiles all round because we win in sales!

This month, I've taken some gems out of The Sales Bible by Jeffrey Gitomer (John Wiley & Sons) to share with you.

  1. Guard your present customers with your life
  2. It's the relationship, not the price
  3. Train yourself and your staff to be best
  4. Review your quality, and eliminate anything that isn't BEST
  5. Network more than you have ever networked
  6. Position yourself as a person of value by being seen and heard in the community
  7. People don't want to hear a bunch of crap from you
  8. Build your reputation because that's what you'll become known for
  9. Make decisions based on who you want to become
  10. Spend more time working on solutions than whining about problems
  11. Study attitude; don't just think you have a good one
  12. Invest, don't spend
  13. Create a REAL and perceived difference between you and everyone else
  14. Study the Internet and e-commerce
  15. Study creativity
  16. Learn the joy of rejection
  17. Work while others are still sleeping
  18. Become a morning person, not a night person
  19. What you do off the job will determine your success on the job
  20. Put your goals or mission in front of your face and say them at least thrice a day
  21. Figure out what you need to do everyday and do that no matter what
  22. Bet on yourself - get in shape
  23. It is, and always has been your attitude
  24. It's not up to your company, it's up to you
  25. Regain the tenacity you had as a 4-year old in the grocery store asking your Mom for candy, and not taking "no" for an answer

WOW...that's quite a list! Now all you have to do is to master each one of those strategies and the market will become yours as you assume your place as a master top gunner salesperson.

Do all you can, and the best you can to keep your customers loyal to you, as your hungry foxy competitors are always looking out for food in your chicken farm. So always take new steps ahead of your competition to keep your customers with you for life!

Why don't you do your sales department a huge favour and forward this newsletter with its focus on sales over to them? I'm sure that they'd enjoy reading it and perhaps might even learn a few new tips, tricks and techniques!

Sales Mastery - The Techniques & Strategies of Professional Selling


Sales - the lifeblood of any organisation. Who does it well is amply rewarded. Who doesn't do it well, is met by disappointment and perhaps extinction - extinction is forever.

But you don't have to accept the latter position. Learn how to master the art and science of top gunner salespeople as they think, feel and act differently from ordinary ones.

You see, sales champions do things in a different way and also do things that are different from the ordinary ones. This two day intensive, hands-on, experiential workshop will give you the skills and the knowledge behind each and every master salesperson.

Click here to read more about "Sales Mastery" »

In closing...


Cheers! Have a great June!

I hope you've enjoyed this month's issue. Write to me with any comments or feedback you'd like to give. See you next month!

Ricky

.    email: ricky@mindsetmedia.com.sg
   voice: mob: (65) 9855 1356; tel/fax: (65) 6449 0662
   web: http://www.mindsetmedia.com.sg
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