How to Manage Self & Improve Relationship

Outline

Emotional Intelligence at Work – The world of work is turbulent, faced with new economic and financial roller coaster rides.  There is fear, uncertainty and doubt in our work environment and this does not help to stabilise our yearning for a sense of security and self-worth.  Through learning the key modules of Emotional Intelligence, you will start to use several essential fundamental skills that will help you to manage your emotions and manage relationships better.  More importantly, you will be able to put these skills and techniques to good use in your daily work routine so that you bring the best in yourself and others!

Course outcomes

• Emotional Intelligence At Work

What makes people tick?

Distinguish the vital emotional competencies you need in today’s office

•  Increase self-awareness and awareness of the needs of others
• Enhance personal effectiveness as an individual and as a team member
• Compare and contrast the 4 major domains of EQ
• Select which EQ skills to practice on and improve your presense
• Manage your attitude, behaviour and be more congruent
• Achieve a state of high driving ambition
• Give feedback and receive criticism from others without blowing it
• Manage conflict and reduce angry emotions in self and others
• Develop an EQ self-development program

Who Must Attend

All professionals, managers, executives, technical personnel, secretaries, executive PA and sales professionals who needs to work with other people!