Mindset Media

Rise Up Productive
Productivity is the current catchword right now.

Double Your EQ in Relationships!
...How to use EQ in Challenging Times

The Fears of Gen Y
...and even the other generations have them!

Selling Without Rejection®
...The Art of Uncovering Buyer's Motive

Selling Without Rejection®
... Helping your customers to buy

Inspire your employees
Use smart talk to create a motivating environment and inspire your people to do their best

What makes your boss tick?
Learn how to manage the relationship with your Boss!

Put Your Foot Down
As a manager, you need to defend some decisions. Here are eight tips to help you be more assertive

Choose To Be Happy
A positive attitude can help you feel good and spread cheer

STRESS
... How to use creative visualization to find relief from the worries and challenges you have and find inner peace and a fresh perspective

How to Motivate Yourself Into Action
You know how sometimes you know what's important to do but don't do it? You procrastinate, you find something small to do, you skirt the issue, and you make some excuse like you're not ready yet to do it? How do you increase your ability to outperform yourself? To do what you really want to do.

How to Manage Stress
Stress. Almost everyone has stress to a larger or smaller degree. The only place where people don't have stress is when they're buried six feet underground. You do have a lot more control than what you think you have.

Fear of Rejection
Fear of rejection is one of the biggest hurdles and obstacles that seem to affect people who need to make a speech, in performing a pitch or in sales cold calling. It can generate serious amounts of resistance that can send someone into a spin of trembling nerves, make speakers forget their lines and stop a salesperson from picking up the phone to make a cold call.

Oh-no! I don't want to role-play!
I regularly use role-plays in my training workshops to enhance learning and get the teaching point across to participants so that it's an all encompassing in-body learning experience plus the intellectual understanding.

Pitching using PowerPoint
Microsoft makes a powerful presentation slides software that is used daily all over the world in hundreds of thousands of presentations. The problem is that presenters put the slideshow as the very focal point of their presentations until the slide show itself becomes the presentation.

The Perfect Pitch
How would you like to come in first when coming in second doesn't count? How would you like to win that business and would winning that business mean a lot to you?

Don't Ignore Emotions!
Blame it on management theory. It used to be many years ago that during the age of scientific management, the myth of rationality was promoted and emotions played down to the extent that management tried to control emotions.

SMART TALK!
In organisations, many of our decisions are about future actions. These decisions can be immediate, mid-term or long-term. If it was true that we live in times of certainty, we would only have to reason and articulate our thoughts to our colleagues, management, team members and others in our group and they would all agree to our reasonableness and comply.

How to Present in a Meeting
Without proper preparation and practice, you will find it difficult to present your ideas or proposal in a meeting that includes senior management and even bosses from hell who don't agree with your argument and are ready, willing and able to fire away with anti-aircraft questions that bring down your thoughts and leave you in a smoldering heap in the meeting room.

How to Manage Your Boss
The art of management involves managing relationships upward as well as downward in your organisation. To be able to get on with your career path, achieve results and to make a name for yourself, you will need to learn how to manage the relationship you have with your superiors.

How To Take A Stance - And Stick To It
One of the skills that effective managers have is to act assertively at the appropriate times. Being aggressive or submissive are not good options to take. Be assertive instead.

Why Customers Complain
It never ceases to amaze me the number of times that I get uncaring, nonchalant, boring and disinterested customer service when I'm buying something at retail establishments. On the other hand, I sometimes get unabashed, over-enthusiastic salespeople who seem to think that selling is the art of bashing customers' ears with technical specifications of a product until they beat them into submission into buying the product.

How to Create Rapport
What is the essential ingredient for all successful communication? How do you gain trust and confidence of the other person? What enables you to gather more effectively the information you want?

Happiness at Work
Unfortunately, happiness isn't a prescription that you can just go to a chemist and have it filled by a happiness chemist. It's not something that you get, it's not something that you can possess. Happiness starts first from the inside. Then it works its way to the outside.

Presentation Skills
The usual and easiest advice to give any newcomer to public speaking or business presentation is to stand up, speak out, handle the questions asked, and sit down. That's the easy part. But how do we handle the nerves and how do we stand and use our body language? All public speakers or presenters need to accept nervousness as an occupational hazard. And how do we use our voice? This article will address some of those issues.

Analogically and Metaphorically Speaking
Similes, Metaphors and Analogies - so what's the difference? To add colour, life and make your communication a living, breathing captivating story, use these three tools to enhance your presentation.

Self-Empowerment - Empowering Self and Others
People tend to behave according to expectations from themselves and from others. This influence is called the Pygmalion effect. As an integral member of any organisations, individuals need to beware of the influence they have on themselves, and others too. Are you familiar with the story of Pygmalion? If you are, great - you can read about it again! But if you're not, read on...

Active Listening
Active listening is the art of non-defensive and empathic listening. As a listener, give the speaker the right to express themselves and ask open questions to get a far better idea of where they are coming from. Almost all difficult situations can be avoided if you practice the art of active listening, listen to understand, not to agree or to disagree.

100000000 or 100,000,000? Good leaders can tell the difference
Here's a great article on pattern recognition that's going to make you think more about communication - "Good Leaders Can Tell the Difference". It's contributed by Ken Everett - the principal of the Think on Your Feet® network in Asia/Pacific and Europe. He holds a Masters of Cognitive Science from the UNSW"

More Communication Tips
Understanding the attitudes and beliefs of colleagues can enable you to avoid conflict and work with them towards a business goal. Attitudes can be communicated on many levels, whether it is by verbal means, behaviourial or the values they represent. Here are some tips to help you understand the attitudes, values and beliefs of people around you.

Five Communication Tips
Communication is a fundamental aspect of life. As routine as it may be, many people fail to realise that communicating effectively can influence the success of your business. Here are some helpful tips to communicate strategically to your advantage.

Why Training Doesn't Work?
Just as companies do not invest money in additional equipment without first working out what return they will get - so investment in training also has to produce a measurable benefit. Read further to find out ways to maximise your training programs and produce results.

27 Ways to Handle Sales Objections
Top gun master salespeople use linguistic structure of language to create 'buying' relationships with their customers. These scripts are sophisticated and eloquent, and the "word magic" that is contained in these scripts will help you to counter many of the everyday sales objections which you can use immediately in your next sale.

Do's for Training Sessions or Group Speaking
Sometimes, in the heat of the moment, we may forget the simple principles of communicating effectively to others. Common mistakes such as speaking quickly or talking to the white board may do little to engage your audience. Equip yourself with these useful tips to help you present with success.

Which way now...this way...that way...does anyone know?
When conflict arises, one can fall into the temptation of arguing to establish dominance over the other person. But this can escalate the conflict even further rather than resolve it. The most effective strategy for resolving conflicts is to do so whilst maintaining mutual respect for parties involved. Read further to learn more about conflict resolution.

The H.E.A.R.T of Leadership
I think the very first tenet of Leadership is to know yourself first. The very quest of leadership is first of all an inner quest of self-discovery. Because the instrument of leadership is the self, mastery of the art of leadership comes from the mastery of the self.

Emotional Intelligence (EQ) in the Office ...how to bring out the best in yourself and others
Have you ever been in a situation whereby even if you are a dedicated, technically proficient person, someone comes along and spoils your day? It may well be a lack of interpersonal skills, in particular, a lack of empathy by the other. This lack of empathy for the needs and desires of others, or EQ, has been linked to one of the main causes of poor performance in the workplace, even among otherwise highly gifted people.

Emotional Intelligence - What Is It?
In 1995, Daniel Goleman's book, "Emotional Intelligence: Why It Can Matter More than IQ" garnered worldwide interest and attention about the role that emotional intelligence plays in our lives at work, at home and socially.