Outline
How
do you manage performance in your organization? How do you conduct effective
performance appraisals? This program shows you how to use the best strategies
to orient, set direction, set targets, coach, conduct performance appraisals
and construct training road maps for your employees.
The program ensures that Managers' performance appraisal skills are further developed and practiced to pinpoint progress towards building performance management.
Course
outcomes
Understand and demonstrate
the tasks & roles of managers in a performance coaching environment
Develop and identify own
behavioural management style and be aware of blind-spots
Develop flexibility of
behaviour when interacting with employees
Design/understand the organisation's
performance management system
Designing a performance
management model
Target setting for each
employee
Be able to communicate
performance expectations to employees
Be able to conduct performance
appraisal meetings
Be able to deal with stress
during performance feedback sessions
Be able to identify staff
developmental needs for the future
Be able manage and keep
up to date employee performance records
Be able to have the skills
to coach, mentor, lead, discipline staff
Be able to deal with both
good and poor performers
Be able to design a training
road map for employees
Be able to guide, support
and develop employees to higher levels of performance
Who must attend
All
Managers who are responsible for managing their staff's overall performance
and for obtaining key results in their organisation. All managers who
are involved with setting clear expectations, observing behaviour, learning
about individual needs and drivers and changing undesirable behaviours
of their staff.